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Booking conditions
PLEASE BE ADVISED: RECEPTION FOR CHECK-IN STARTS 16.00, ENDS AT 22.30 IN JULY & JULY, THEN 22.00 FOR OTHER MONTHS
CHECK-IN TIME STARTS AT 16.00:
As a small B&B we don't have the 24 hour reception of a bigger hotel.
We cannot greet guests before 16.00, to drop bags or a car off, or check-in to rooms, without a prior arrangement with enough time.
You must contact us ahead to agree a fixed arrival time for someone to meet you earlier than our operational hours, for a £10 surcharge.
For on the day bookings, early check-in is only as available, and can't be guaranteed.
Rooms may be occupied until 10 AM, then needs cleaning, so 11.30 AM is earliest we can offer a room for early arrival.
We do not have a secure luggage storage, so cannot take luggage without putting them into a room and an early arrival fee.
If you only want to leave a car, you'll need to return to check-in within or reception hours by 22.00.
RECEPTION ENDS AT 22.30 IN JUNE & JULY, 22.00 OTHER MONTHS: NO LATE ARRIVALS AFTER WE CLOSE UNLESS BY PRIOR ARRANGEMENT:
After our Reception closes the booking is officially no longer valid as it's after our operational hours.
Late arrivals after this time only possible if you contact us enough time in advance to be able to receive a door entry code and room-finding instructions by email or text.
These details will direct you to let yourself into the building and find your own room via self service.
Otherwise, without prior notice and your ability to receive instructions in time enough by email or text to access the building yourself and find your own room, after closing we cannot give access to the property.
CHECK-OUT TIME TO 10.00 AM:
Late check-out by prior arrangement only, with a pre-paid late extra cleaning fee of £25 till 12.30.
To check-out early, please leave key in room.
We can't offer a formal secure luggage storage facility:
Bags can only be left later than the 10.00 AM check-out by prior arrangement, for an extra GBP pounds 10 per person, only for that day, with further extension by agreement and agreed extra charges only.
PARKING:
Parking spaces are available for the overnight stay until time of checkout, on a first-come, first-served basis: off-road in front of the building, or in a gated car park at the back of the property.
We cannot reserve spaces in advance.
Parking at the front is free for any 1 vehicle per room.
To park any vehicle larger than a car in the gated car park at the back, there is a surcharge of GBP 10 per night, based on availability.
Parking is provided for 1 vehicle per room booked: to park 2 vehicles for 1 room, there is an extra GBP 20 charge to park the 2nd vehicle, whether at the front or the back.
To continue to park the car after 10 AM check-out time there is an extra charge of GBP 10, and only to park the car until 2.30 PM that day.
On-street parking also available down nearby side roads on single yellow lines only, weekdays after 5 PM until 9 AM, and all day at weekends:
turn down Brandville Road off Station Road, and right again down Bellclose Road.
For a Stay, Park and Fly to leave the car whilst away on holiday, please contact directly to arrange a package price.
GOOD RESTAURANTS NEARBY ON FOOT:
Great Indian (open till 23.00) and Italian, good Chinese, Fish & Chips, Burger specialist and Greek food at the pub, so don't feel the need to eat on the way to us!
BREAKFAST TIMES:
For Bed & Breakfast Rate (if you booked Room Only, it's +£10 per person for Full English).
Breakfast is freshly cooked to order, so we agree a time to will come:
Weekdays, Monday - Friday Breakfast: 7.00 - 8.00
Weekends, Saturday - Sunday Breakfast: 8.00 - 9.00.
PETS:
We cannot accept any pets in our property at this time.
ADMISSION:
We reserve the right to refuse entry or to eject any guest exhibiting anti-social intoxication by alcohol or drugs, showing rude or aggressive behaviour, or attempting to bring in unknown guests or more people into the room than allowed by the number for the type of room booked.
NO SMOKING:
All rooms Non Smoking. £70 cleaning charge if smoking is in the room.
PAYMENT POLICY:
Bookings guaranteed by credit/debit card at time of booking, card details not kept after your stay.
For flexible Cancellation Policy Rate: card may be charged a deposit at the time of booking.
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For Advance Purchase, Pre-Paid Rate: total cost for the whole stay is charged to card at time of booking.
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You authorise us to charge your card in case of cancellation as per our Cancellation Policy, non-arrival on check-in date, or room damage incurred during your stay, including smoking in rooms.
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Oakwood Bed and Breakfast Heathrow is a trading entity of Brooks (Gerrards Cross) Ltd.